Privacy Policy
Your privacy is important to us. This policy explains how Kompa collects, uses, and protects your personal information.
Information We Collect
Personal Information
When you use Kompa, we may collect the following types of personal information:
- Account Information: Name, email address, phone number, and password when you create an account
- Profile Data: Professional information, company details, and license numbers (for real estate professionals)
- Payment Information: Billing address and payment method details (processed securely through third-party payment processors)
- Communications: Messages, feedback, and support requests you send to us
Usage Data
We automatically collect information about how you interact with our platform:
- Search queries and property addresses you look up
- Pages visited, features used, and time spent on the platform
- Device information (browser type, operating system, IP address)
- Cookies and similar tracking technologies
Property Data
Information about properties you search for, save, or analyze, including property details, comparable sales data, and market analytics.
How We Use Your Data
We use your information for the following purposes:
Service Delivery
Provide access to property data, comparables, and market insights
Account Management
Create and maintain your account, process payments, and provide support
Platform Improvement
Analyze usage patterns to enhance features and user experience
Communication
Send service updates, notifications, and promotional materials (with your consent)
Security
Detect and prevent fraud, abuse, and security threats
Legal Compliance
Comply with legal obligations and enforce our terms of service
Data Protection & Security
We implement industry-standard security measures to protect your personal information:
Encryption
All data transmitted between your device and our servers is encrypted using SSL/TLS protocols
Access Controls
Strict access controls and authentication measures to prevent unauthorized access to your data
Regular Audits
Periodic security audits and vulnerability assessments to maintain high security standards
Data Minimization
We only collect and retain data that is necessary for our services
Note: While we take extensive measures to protect your data, no method of transmission over the internet is 100% secure. Please use strong passwords and keep your account credentials confidential.
Data Sharing & Third Parties
We may share your information with third parties in the following circumstances:
Service Providers
Trusted third-party vendors who help us operate our platform (hosting, payment processing, analytics)
Data Providers
We source property data from licensed data providers and public records
Legal Requirements
When required by law, court order, or government regulation
Business Transfers
In connection with a merger, acquisition, or sale of assets
We do not sell your personal information to third parties for their marketing purposes.
Your Privacy Rights
You have the following rights regarding your personal data:
Access
Request a copy of the personal information we hold about you
Correction
Request corrections to inaccurate or incomplete information
Deletion
Request deletion of your personal data (subject to legal obligations)
Portability
Receive your data in a structured, machine-readable format
Opt-Out
Unsubscribe from marketing communications at any time
Restriction
Request that we limit how we use your information
To exercise any of these rights, please contact us at privacy@kompa.com. We will respond to your request within 30 days.
Cookies & Tracking
We use cookies and similar technologies to enhance your experience. Cookies are small text files stored on your device that help us:
- Remember your preferences and settings
- Understand how you use our platform
- Improve our services and features
- Provide personalized content
Types of Cookies We Use:
You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features.
Children's Privacy
Kompa is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws, including GDPR and CCPA compliance where applicable.
Data Retention
We retain your personal information for as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes and enforce agreements
- Maintain business records for legitimate business purposes
When you delete your account, we will remove or anonymize your personal data within 90 days, unless we are required by law to retain it longer.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the updated policy on this page
- Updating the "Last Updated" date at the top
- Sending you an email notification (for significant changes)
Your continued use of Kompa after changes are posted constitutes acceptance of the updated policy.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us:
Support
info@kompa.comWe aim to respond to all privacy-related inquiries within 5 business days.
Questions About Your Privacy?
Our team is here to help. Reach out anytime with questions or concerns about how we protect your data.
Contact Privacy Team